Navient Student Loans Login, Payment & Customer Service
Navient Student Loans Login, Payment & Customer Service. Now that FedLoan Servicing is available, many online services can be accessed, but signing in is required. This post will walk you through the whole process of signing up a Navient Student Loans account and logging in.
Keep reading to know more.
Table of Contents
About Navient Student Loans
On Thursday, the Navient student loan firm signed a $1.86 billion legal settlement to forgive 66,000 debtors’ $1.7 billion in education loans. Navient, which was accused of using predatory lending tactics, promised to pay $95 million for borrowers who were stuck with long-term forbearance agreements that made them pay more than they would otherwise have.
The largest provider of student loans, Navient, exited the market in September of last year, handing over the caseload of 5.6 million loans to Maximus, a multinational administrator of government initiatives. Under the moniker Aidvantage, Maximus, a federal loan servicer, administers the previous student loans of Navient.
Although Navient officially is not a lender, it oversaw the repayment of student loan debt on behalf of the government until former President Donald Trump suspended repayments in March 2020 in reaction to COVID-19. President Joe Biden has extended the legislation several times, most recently on December 22. Due mostly to the rise of the omicron variety, responsibilities related to student loans are postponed until May 1, 2022.
There are many changes to keep track of, including the extension of the repayment moratorium and the expansion of the public service public service loan forgiveness program. Here is what you need to know if you were one among the many millions of borrowers whose loans were serviced by Navient.
What do you need before logging into your Navient Student Loans online account?
If you don’t already have an account, please scroll down this page to find instructions because you must create one before you can log in.
There are now two ways to log in: through a browser and through an application. For both of these methods, an internet-connected smartphone, tablet, laptop or desktop computer is necessary.
Launch your preferred web browser and open a new tab. To secure your account and any financial transactions, we recommend using a trustworthy internet browser, such as Chrome for Windows or Safari for Apple devices.
How To Log In the Navient Student Loans online account on the website?
Step 1: Go to Navient Student Loans’s homepage
Go to the Navient Student Loans’s official website by clicking on the URL: https://navient.com/
Step 2: Input your User ID and password
Enter your User ID and password in the box. If you don’t want to type your user ID in the next time, you can tick out “Remember My User ID” box. Then, click on “Log In” purple button. After that, you can get access to your Navient Student Loans account.
Instruction Video for Logging into Navient Student Loans online account on the website
Why should you get a Navient Student Loans mobile app for logging in?
The FedLoan Student Loans App, which is the mobile app for FedLoan Servicing, makes it easy to manage your FedLoan Servicing account from wherever you are, at any time! Here are the significant features of the FedLoan Student Loans App:
- Verify transactions and balances.
- Send money.
- Use account resources and tools.
How to sign in the Navient Student Loans account on Mobile App?
Step 1: Download the Navient Student Loans App.
To download FedLoan Student Loans app on your Apple or Android devices:
- Download the Navient Student Loans App on App Store
You may find FedLoan Student Loans App in the App Store or by following this link: FedLoan Student Loans App on App Store.
- Download the Navient Student Loans App on Google Play
FedLoan Student Loans App can be found on Google Play or downloaded from this link: FedLoan Student Loans App on Google Play.
Step 2: Open the FedLoan Student Loans to log in.
You open the program you download. The screen for logging in will appear. Enter your username and password to access to your Navient Student Loans online account. Then, click on “Sign In” to access your account.
Why can’t I get into the Navient Student Loans App?
You may be having trouble signing into your account on the app for a variety of reasons. The most common reason is incorrect account or login credentials. You can avoid this by checking your data first.
Even though you have been given advance notice, you won’t be able to log in during these hours. The program will be updated on a regular basis.
If the login page does not appear, check that the login account type is properly configured in your browser or update your IP address.
How to Recover the Forgotten Navient Student Loans Account’s Username or Password?
Step 1: Go to homepage
Visit Navient Student Loans’s official website. The URL is already specified in the website login section above.
Step 2: Navigate to the account retrieval page
After that, click on “Forgot User ID” or “Forgot Password” as the image shown below.
Step 3: Give the necessary details
The directed page requires you to verify your account information by entering your social security number or account number and date of birth. Then, click on the “Submit” button.
Step 4: Finish
Follow the instructions of the website to the last page. After filling in, you can get your username or recover your account password.
How to sign up for a new Navient Student Loans account?
Follow the steps below to register a Navient Student Loans account. The registration process won’t begin until you have your credit card number or personal information accessible.
Step 1: Go to Navient Student Loans’s homepage
First, go to the official website of Navient Student Loans or click on the link I have mentioned above.
Step 2: Access to enroll page
Click on the “Register” button as the image shown below.
The website will show you the rules for signing up for a Navient Student Loans online account. After reading it carefully, click on “Next” to start registration process.
Step 3: Verify your info
You must verify your information by entering your social security number or account number and confirming it, then type your date of birth, email address, phone number, and zip/ postal code.
Step 4: Create your credential
After completing filling in the details, you need to create your own user ID and password. Then, permit your email, and accept the terms of use.
Step 5: Finish
You will be directed to the Login page after finishing the registration process. Now you can log in and manage your account.
Contact Navient Student Loans Customer Service
Contact for FFELP and HEAL Student Loans
- Call at 888-272-5543, Monday – Thursday 8 am – 9 pm and Friday 8 am – 8 pm ET.
- TDD: 877-713-3833
- Fax Number: 800-848-1949
- International Fax Number: 001-570-821-6585
- Loan Payments: Navient, P.O. Box 9533 Wilkes-Barre, PA 18773-9533
- Cosigner Loan Payments: Navient, P.O. Box 9555, Wilkes-Barre, PA 18773-9555
- General Correspondence and Submitting Documents: Navient, P.O. Box 9500 Wilkes-Barre, PA 18773-9500
Contact for Private Student Loans
- Call Navient Student Loans toll-free at 888-272-5543
Monday – Thursday 8 am – 9 pm and Friday 8 am – 8 pm ET. - TDD: 877-713-3833
- Fax Number: 800-443-9723
- International Fax Number: 001-317-841-1713
- Loan Payments: Navient, P.O. Box 9000, Wilkes-Barre, PA 18773-9000
- Cosigners, please be sure to send your payments to the cosigner payment address.
Cosigner Loan Payments: Navient, P.O. Box 9988, Wilkes-Barre, PA 18773-9988 - General Correspondence and Submitting Documents: Navient, P.O. Box 9640, Wilkes-Barre, PA 18773-9640
Contact for Military Service Members
- Call at 855-284-4879
Monday – Thursday 8 am – 9 pm and Friday 8 am – 8 pm ET - TDD: 877-713-3833
- International phone number:
Toll-free 001-888-272-5543 or 001-317-570-7397 (charges apply) - Fax Number: 800-848-1949
International Fax Number: 001-317-578-6700 - Email:
FAQs about Navient Student Loans
What happened to my Navient student loans?
Your Navient federal student loans, which were administered by the US Department of Education, have been transferred to a new loan servicer. Navient left the federal loan servicing business in 2021, handing over Aidvantage, a company controlled by student loan juggernaut Maximus, with its backlog of 5.6 million student loans.
Is Navient a legit student loan company?
In terms of managing public and private student loans, Navient is one of the biggest and most well-known companies. It does provide a wide range of online services, like as repayment plans and account administration.
Is Navient private or federal loans?
Despite the fact that Sallie Mae was first established by Congress to serve the federal loan program, this was subsequently privatized. Navient is a commercial corporation that was originally engaged by the US Department of Education to handle its federal loans.
Thank you for spending your time reading this article. DO TRUNG DUONG hopes you found this post informative and helpful. You can also view more articles related to banking.
